Industry Standard Architecture and Technology

Course overview

This 5-day training validates the knowledge and skills of advanced IT technicians. It is designed to be a vendor-neutral certification for individuals with 18-24 months of experience with Industry Standard Server Architecture (ISSA) technology. The technical knowledge areas covered by this training include RAID, SCSI and multiple CPUs, as well as capabilities with server issues, including disaster recovery. Assists in preparation for the (AIS)ProLiant/BladeSystem and (APS) ProLiant/BladeSystem certifications.

Course objectives

Upon completion of this course, students should have an in-depth knowledge of:

  • Server Technologies
  • Processors and Multiprocessing
  • Memory and Cache
  • Bus Architecture
  • System Architecture and Server Chipsets
  • Server Storage
  • Disk Array Technologies
  • Advanced Storage Technologies
  • Introduction to Fibre Channel
  • Hardware Installation
  • Configuration
  • Upgrades
  • Proactive Maintenance
  • Troubleshooting and Problem Determination
  • Disaster Recovery and Backup Technology

Course outline

Module 1: Introduction to Server Technologies

  • Server design
  • Customer environments
  • Servers differentiated from desktops
  • Customer requirements
  • Server functions
  • Server chassis types
  • Form factor
  • Racks
  • Server technologies
  • System boards
  • Processors
  • Memory
  • Buses
  • Bus components
  • Chipsets
  • Storage components
  • System clock
  • Data flow
  • System timing and speed
  • Power subsystems
  • Cooling
  • Learning check

Module 2: Chipsets and Server Architecture

  • Chipsets
  • Architecture
  • Evolution of chipsets and server architecture
  • Crossbar switch
  • Server architectures linked to processor chipsets
  • Transitioning from FSB to point-to-point links
  • Comparing FSB and point-to-point link architectures
  • Changing from Megahertz to Gigatransfers
  • Traditional and non-uniform memory architecture
  • Servers based on traditional Intel Xeon front-side bus technology
  • Servers based on point-to-point link technology
  • Xeon Processors with Core or Netburst microarchitecture and server architecture
  • Evolution of Intel microarchitectures and processors
  • Introduction of Nehalem microarchitecture
  • Intel Nehalem microarchitecture
  • Intel Xeon processor 5500 series
  • AMD Opteron processors and server architecture
  • Socket designs for dual-core Revision F processors
  • Socket design for quad-core processors
  • AMD split-plane technology
  • Common chipsets
  • Intel 5520 and 5500 chipsets
  • Intel 5000p chipset
  • Intel 7300 chipset
  • Intel 7400 chipset
  • Intel 7520 chipset
  • Intel 8500 chipset
  • AMD 8000 series chipsets
  • AMD 8400 series chipsets
  • AMD 2400 series chipsetS

Module 3: Processors and Multiprocessing

  • Choosing processors
  • How processors work
  • Processor components
  • Processing instructions
  • Clock synchronization
  • Processor performance and clock cycles
  • Multiprocessor servers
  • Sharing the workload
  • Sharing memory and I/O resources
  • Other factors
  • Mixing processors
  • Processor steppings
  • Intel support for processor mixing
  • Logical processors and Hyper-Threading technology
  • Thread scheduling
  • 64-bit extensions—AMD64 and Intel 64
  • Key advantages of 64-bit computing
  • Instruction set and registers
  • Memory addressability
  • Operating modes
  • Micro-architectural differences
  • Comparison of Intel and AMD processors
  • Improvements to silicon process technology
  • Dual-core technologies
  • Dual-core implementation
  • HyperThreading on single-core and dual-core
  • Multi-core technologies
  • Reducing and controlling power use
  • NX, XD, and DEP for data protection
  • Hardware assisted virtualization
  • Processor ring layers
  • Current processors in industry standard servers
  • Intel Xeon processors
  • AMD Opteron processors
  • AMD Opteron 8400 series processor

Module 4: Memory and Cache

  • Types of memory
  • DRAM
  • DIMMs
  • Improving memory performance
  • SDRAM technology
  • Advanced memory technologies
  • Memory protection technologies
  • RAID memory
  • Cache
  • Cache architectures

Module 5: Bus Architecture

  • Bus architecture
  • Bus performance
  • PCI
  • PCI-X
  • PCI Express
  • USB
  • IOV – I/O Virtualization

Module 6: Server Storage

  • ATA/IDE
  • Serial ATA
  • SATA features
  • Introduction to SCSI
  • SCSI communication
  • SCSI troubleshooting
  • SAS/SATA interoperability
  • SAS devices
  • Zoning
  • iSCSI

Module 7: Array Technology

  • Drive array concepts
  • Drive array features and advantages
  • RAID technology overview
  • RAID levels supported by HP RAID controllers
  • RAID level performance comparison

Module 8: Advanced Storage Technology

  • Basic Concepts
  • SAN types, technologies, and topologies

Module 9: Networking Basics for Configuring Servers

  • Introduction
  • TCP/IP protocol
  • Servers commonly required for network addressing
  • Network ports and services
  • Ethernet networking technology
  • Accessing the network
  • Virtual local area networks

Module 10: Introduction to Fibre Channel

  • Fibre Channel concepts and architecture
  • Fibre Channel benefits
  • Fibre Channel terminology
  • Components
  • Fibre Channel hardware components
  • Fibre Channel cabling and cable concepts
  • Fibre Channel topologies

Module 11: Server Virtualization Technologies

  • Introduction
  • Virtualization concepts
  • Server virtualization
  • Virtual desktops
  • Storage virtualization
  • Implementing virtualization
  • Managing a virtual environment
  • Basic Considerations for virtualization
  • Server virtualization tips

Module 12: Planning and Installation

  • Pre-installation Planning
  • Performing prerequisite steps
  • Installing hardware
  • Troubleshooting a failed installation

Module 13: Configuration

  • Updating system and option ROMs
  • Recovering from a failed ROM upgrade
  • Configuring installed hardware
  • Choosing a deployment method
  • Installing an operating system
  • Installing server manufacturer’s software
  • Validating and testing the installation
  • Post-installation tasks

Module 14: Upgrades

  • Configuring the server
  • Different deployment methods
  • Installing an operating system
  • Installing server support packs
  • Validating and testing

Module 15: Proactive Maintenance

  • Introduction
  • Backing up
  • Creating baselines and comparing performance
  • Adjusting SNMP thresholds
  • Performing physical housekeeping
  • Server management and service plans
  • Recognizing and reporting physical security issues
  • Recognizing environmental issues

Module 16: Troubleshooting

  • Troubleshooting a failed installation or server issue
  • Using a methodical approach to troubleshooting
  • Establishing a baseline
  • Collecting problem data
  • Collecting system data
  • Common problem resolution
  • Isolating hardware issues to a subsystem
  • Operating system problems
  • Software and performance issues
  • Evaluating performance

Module 17: Disaster Recovery and Backups

  • Disaster recovery
  • Backup technologies for data protection
  • Backup strategies