- One time event
- Regular bases (strippenkaart)
Sessions covering the customers environment, changes, upgrades, new products and recent issues.
Could also include Environment Monitoring (events, capacity, performance etc..)
- Monthly checks on the environment
- Capacity monitoring
- Performance monitoring
Technical update sessions
- Monthly, 1/2 year or 1 year updates
- Ad-hoc sessions
- Migration talk (technical)
Quick updates on technology changes in your environment, new features etc.
- Advice on learning paths
- Assessment of workforce knowledge
- Assessment of training needs after upgrade / migration